We1wij Terms & Conditions – Platform Rules & Terms of Use

1.Introduction

These Terms and Conditions ("Terms") constitute a binding agreement between you ("Player" or "Member") and we1wij ("Platform", "we", "us"), an online gaming platform operating under a licence issued by a recognised regulatory authority.

By registering an account, accessing, or using any part of the we1wij platform — including the website, mobile app, games, and related services — you confirm that you have read, understood, and agreed to be fully bound by these Terms.

If you do not agree with any part of these Terms, you are advised not to use the we1wij platform. Continued use of the platform following any amendments to these Terms will be deemed acceptance of the revised Terms.

2.Eligibility & Registration

To register and use the we1wij platform, you must meet all of the following eligibility requirements:

• At least 18 years old at the time of registration;
• Be a resident of Malaysia or access the platform from a location where online gambling is not prohibited under local law;
• Not be on the self-exclusion list of any gambling platform or relevant regulatory body;
• Possessing full legal capacity to enter into a binding agreement;
• Use only legally obtained personal funds for all transactions on the we1wij platform.

We1wij reserves the right to request identity verification documents (KYC) at any time to confirm a player's eligibility. Failure to provide the required documents within the specified timeframe may result in account suspension or termination.

By registering a we1wij account, you confirm that all information you provide is truthful, accurate, and up to date. You also agree to update that information should any changes occur.

3.User Account

Each player is only permitted to hold one (1) active account on the we1wij platform. Holding more than one account — whether under your own name or someone else's — is a serious breach of these Terms and may result in the termination of all associated accounts and forfeiture of any remaining funds.

Players are fully responsible for:

• Keeping your we1wij account username and password confidential;
• Ensure that no other party accesses or uses their account;
• Reporting any unauthorised access to the we1wij support team promptly;
• All activity that takes place within their account, whether authorised or not.

We1wij is not liable for any losses resulting from unauthorised access to a player's account where the player has failed to take reasonable security precautions. We strongly recommend enabling two-factor authentication (2FA) for added account security.

4.Deposits & Withdrawals

Deposit: Your we1wij account can be topped up via supported Malaysian payment methods, including Touch 'n Go eWallet, GrabPay, DuitNow, FPX (Maybank2u, CIMB Clicks), Boost, and ShopeePay. The minimum deposit amount is RM10 per transaction. Deposits are typically credited to your account within seconds to five minutes.

Withdrawals: The minimum withdrawal amount is RM30 per transaction. The withdrawal method must match the method used for the original deposit. Withdrawal processing times are as follows:

• E-wallet (Touch 'n Go, GrabPay, DuitNow, Boost, ShopeePay): 5–15 minutes
• Online banking (FPX, Maybank2u, CIMB Clicks): 30 minutes to 2 hours

All deposit and withdrawal transactions are subject to security checks and AML (Anti-Money Laundering) compliance. we1wij reserves the right to suspend or cancel any withdrawal that raises red flags related to suspicious activity until an investigation is completed.

We1wij does not charge any withdrawal fees. However, payment service providers may apply their own charges, which are beyond we1wij's control.

5.Bonus & Promotions

We1wij offers a wide range of bonuses and promotions for both new and existing members. All bonuses are subject to the specific promotional terms and conditions applicable to each offer, which should be read alongside these general Terms.

The general terms applicable to all we1wij bonuses are as follows:

• Each player is entitled to claim the welcome bonus once only;
• Rollover requirements must be met before any bonus-related withdrawals can be processed;
• Bonuses may not be transferred to another player or redeemed directly for cash;
• Players found to be abusing the bonus system through hedging bets, suspicious wagering patterns, or any other method deemed fraudulent will have their bonuses voided and may face account termination;
• We1wij reserves the right to modify, suspend, or terminate any promotion at any time without prior notice.

6.Game Rules

All games offered on the we1wij platform have specific rules that players must follow. The rules for each game can be found within the respective game interface.

General principles that apply to all games on we1wij:

• All game outcomes are final once a round or hand has concluded;
• In the event of a technical disruption during gameplay, any bets that have already been placed will be returned to the player's account balance;
• We1wij uses an RNG (Random Number Generator) system that has been independently audited and certified fair by a third-party body;
• The RTP (Return to Player) rate displayed for each game is an accurate figure based on independent audits;
• Any disputed game outcome will be resolved based on we1wij's server logs, which serve as the definitive record.

7.Player Conduct

We1wij players are expected to conduct themselves responsibly and with respect towards other players and the platform. The following behaviours are strictly prohibited and may result in immediate account termination:

• Using automation software, bots, or other third-party tools to play or interact with the platform;
• Attempting to hack, manipulate, or disrupt the functionality of the we1wij platform;
• Collude with other players to gain an unfair advantage in any game;
• Using funds obtained through illegal means to deposit into a we1wij account;
• Provide false information during registration or the KYC verification process;
• Attempting to manipulate the bonus or promotions system through unauthorised means.

8.Security & Privacy

We1wij is committed to protecting the personal and financial data of all players. Our platform employs 256-bit SSL encryption to secure all data transmitted between your device and our servers.

The collection, processing, and storage of your personal data by we1wij is subject to our Privacy Policy, which can be found at Privacy Policy page. By using the we1wij platform, you agree to the data practices set out in that Privacy Policy.

We1wij will not sell or share your personal data with third parties for marketing purposes without your consent. Your data is only shared with parties that require it for platform operations, legal compliance, and fraud prevention.

9.Limitation of Liability

To the fullest extent permitted by applicable law, we1wij and its directors, employees, agents, and partners shall not be liable for:

• Any indirect, incidental, or consequential losses arising from the use of or inability to use the platform;
• Service disruptions caused by scheduled maintenance or events beyond our control (force majeure);
• Losses resulting from unauthorised access to a player's account caused by the player's own negligence;
• Actions or omissions by third-party payment service providers.

We1wij's maximum liability to any player under any circumstance shall not exceed the total amount actually deposited by that player in the thirty (30) days preceding the claim.

10.Account Termination

Termination by Player: Players may close their we1wij account at any time by contacting our support team via live chat or email. Prior to closure, all eligible fund balances (after the relevant rollover requirements have been met) will be returned to the player.

Termination by we1wij: we1wij reserves the right to suspend or terminate a player's account without prior notice if:

• The player is found to have breached any provision of these Terms;
• There is evidence of fraud, money laundering, or other illegal activity;
• The player fails to complete KYC verification requirements within the stipulated timeframe;
• The account has been inactive for more than 12 consecutive months.

In the event of termination due to a breach of these Terms, we1wij reserves the right to forfeit any outstanding bonus balances and winnings associated with the violating activity.

11.Responsible Gambling

We1wij is deeply committed to responsible gambling and the wellbeing of our players. We provide a range of tools and resources to help players maintain control over their gaming activity:

• Deposit Limit: Set daily, weekly, or monthly deposit limits in your account settings;
• Loss Limit: Cap the maximum amount you can lose within a set period;
• Session Limit: Set a time limit per gaming session to prevent problem gambling;
• Cool-Off Period: Take a break from gaming activity for anywhere between 24 hours and 6 months;
• Self-Exclusion: Permanently close your account if you feel that gambling has been negatively impacting your life.

For more information on responsible gambling and available support resources, please visit the Responsible Gambling us.

12.Governing Law & Dispute Resolution

These Terms & Conditions are governed by and construed in accordance with the applicable laws of the jurisdiction in which we1wij is licensed and operates. Any dispute arising from or relating to these Terms shall first be referred to we1wij's internal resolution process.

If a dispute cannot be resolved internally within thirty (30) days, it may be referred to a recognised independent arbitration body. The arbitration decision is final and binding on both parties.

Players acknowledge that their use of the we1wij platform is entirely at their own risk and that they understand all risks associated with online gambling activities.